Since joining The Henson Sales Group in 1991, Jim has forged long lasting relationships with his territory’s leading distributors. In this role, Jim has built these relationships by providing exemplary service and a sincere interest in the customer’s own success. With extensive motivational and sales training, end user field work, and honest and determined representation of Henson Sales Group principals, sales have increased exponentially.
In a continuous effort to improve his skills, Jim recently completed the ISSA’s CIMS Certification process and was awarded Industry Cleaning Expert (I.C.E.) status. CIMS presents a general management standard for the cleaning industry affording organizations a resource around which all members of the industry can work toward achieving the highest level of professionalism and excellence.
Jim also completed the 3-year Certified Professional Manufacturer Representative ( CPMR) course study program at the University of Arizona School of Business. This certification process was developed by the Manufacturers’ Representatives Educational Research Foundation (MRERF) allowing independent representatives to acquire the skills necessary to manage a strong and prosperous rep firm. This program was taught by members of their faculty as well as industry representatives. Joining his brother Peter with his certification, Jim has been able to apply the latest industry knowledge and instruction at The Henson Sales Group on behalf of our distributor and manufacturer partners.
By embracing current and future market trends, Jim became a member of the Unites States Green Building Council (USGBC) in the Delaware Valley in an effort to better understand ‘green’ and sustainable issues facing both suppliers to, and operators of, commercial buildings. Jim’s particular focus in this area has been healthcare and higher education. He has been successful introducing new products and programs to these end user segments as cleaning technologies have advanced over the past few years.
Covering major metropolitan markets including the Delaware Valley, Central & South New Jersey, and Northeastern Pennsylvania, Jim is accountable for this area’s continued growth and success. His expertise and professionalism, refined over the years, coupled with sure handed assistance from quality office personnel, has virtually guaranteed success for himself and his principals.
Jim is an honors graduate from the State University of New York at Old Westbury with a degree in Environmental Science. He resides in Royersford, PA with his wife Christine and two sons, Luke and Paul.